LANGUAGE SUMMARY How to setup PPPoE or Static IP on Multy?
ARTICLE ID 017697 TYPE General Info
LEVEL Public FIRMWARE -
VIEWS 1490 VOTES 4
TECHNOLOGY MODEL Multy

QUESTION

How to setup PPPoE or Static IP on Multy App?


ANSWER

Multy is a DHCP client in default. Please follow below steps if you want to set Multy WAN with a PPPoE or Static IP 

1. Connect the WAN port of Multy to your Router/Modem, set your Multy as below Topology.

 
2. Open your Multy App and follow the instruction to install the Multy as below.
 
3. at the #5 step, please wait for 30 seconds, the page will show a button as" >>Manual Setup Connection"  at the #6 step.
Please cilck it, and select the WAN status.
 
4. Please type the PPPoE account or the static IP to finsih the setup.
 
 OR 
5. After the installation finished, please make sure that the WAN IP is a public IP, you can check it on the Multy App>>Multy Icon >> WAN IP.
  >>
 
 

 


SCENARIO DESCRIPTION:


SETUP/STEP BY STEP PROCEDURE:


VERIFICATION:


PROBLEM DESCRIPTION:


SOLUTION:


CONDITION/REPRODUCE PROCEDURE:

Did you find this article helpful? Yes No

Need technical support:http://www.zyxel.com/form/Support_Feedback.shtml