Knowledge Base

How to troubleshoot when zyxel AP smart mesh disconnects?

Question

How to troubleshoot when zyxel AP smart mesh disconnects?

 

Answer

If the zyxel access points mesh disconnect, repeater AP would broadcast help SSID (zymesh_AP_mac address)

Customer can connect to this help SSID and the IP of AP Web GUI is http://169.254.1.1/

then they can collect the diagnostic file through web GUI.



YES NO

Please leave your comment:

SUBMIT

Question Profile

LANGUAGE:
ARTICLE ID:018181
TYPE:General Info
FIRMWARE:n/a
VIEWS:372
VOTES:6
TECHNOLOGY:
MODEL:NWA1100-NH,NWA110AX,NWA1123-ACHD (view more model name)

Still have trouble with your device? Contact Zyxel technology support team directly!

Contact Zyxel Support