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How to reset NWA55AXE without reset button

Question

How to reset NWA55AXE without reset button

 

 

Answer

When Zyxel AP is in default setting, it will broadcast an SSID [Zyxel-XXXX] (XXXX = last four digits of MAC Address) to let user connect and proceed initial setup. If we find an NWA55AXE does not broadcast this initial SSID after booting up, which indicates the AP is not in default setting, with the password modified.

In this case, we can reset AP to default setting through two approaches below if we don’t know the AP’s password

A. If AP is connecting to a Zyxel Switch, we can reset it through Switch

1) Click status in the upper menu bar, and then click “Neighbor” in the coming web page.

2) We can see the AP information as well as the connected port in the page. Click the “Reset” Button to reset AP setting to default.

B. If AP is not connecting to a Zyxel Switch, we can reset it through Nebula APP.

1) Download a Nebula APP, register an account, and create an Organization and Site through the setup wizard.

2) Scan the QR Code of the AP (you can find it on the box or the sticker in the back panel of AP) to register it in the site we just created. 

3) Connect AP to the network, after a while, we can see it online on the APP

4) Go to Nebula Control Center (www.nebula.zyxel.com), in the directory [Organization-wide -> Monitor -> License & inventory -> Devices], select the AP and remove it from the Organization.

5) After 5 to 10 minutes, AP will automatically reset itself to default setting.

In addition, we can reset AP to default setting through two approaches below if we know AP’s password:

A. Reset AP through Web GUI 

1) Access AP’s GUI, by following the directory [Maintenance > File Manager > Configuration File], we can select the “system-default.conf”, and click “apply” 

2) After that, AP will automatically reset to default setting

B. Reset AP through ZON utility

1) We can download the ZON utility and install in on the laptop (https://www.zyxel.com/products_services/Zyxel-ONE-Network-Utility-ZON-Utility/)

2) Connect the laptop to the same network as AP, and open the utility. ZON will automatically scan the AP and display it on the list.

3) Select the AP, and click the Reset icon in the menu bar.

4) After enter the password and click “OK”, AP will be reset to system default setting.



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Question Profile

LANGUAGE:
ARTICLE ID:018177
TYPE:General Info
FIRMWARE:n/a
VIEWS:422
VOTES:2
TECHNOLOGY:
MODEL:NWA110AX,NWA1123-ACHD,NWA1123-ACv2 (view more model name)

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