Enter model number to find the articles related product applications, FAQ and user experience..
In the event of connecting 1G access points (WAC500/ NWA1123ACv3/WAC500H) to 10G multi-gigabit ports of XS1930-10/XS1930-12HP/XGS1250-12 switch.
There is a known interoperability issue causing packet drops on the AP and resulting in unstable performance of transfer speed.
To prevent this compatibility issue, avoid connecting the these 1G access points models to 10 Multi-Gigabit switch ports.
For XGS1250-12, you can use the non-multiG interfaces (ethernet port 1-8) to avoid the issue.
If XS1930-10/XS1930-12HP is required in the network, it is recommended to use another 1G switch in between the XS1930-10/XS1930-12HP and access point.
Still have trouble with your device? Contact Zyxel technology support team directly!Contact Zyxel Support