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AiShield will blocked the IP/URL which are categorized as malware, viruas,exploits...etc and add them into the threat list. User can always check the record on the Secuity page on AiShield to find out which IP/URL has been blocked.
If you would like to manully allow blocked IP/URL as trusted list, follow below steps.
After adding those IP/URL into the trusted list, you will be able to access or download fiel via the IP or URL which got blocked by AiShield before.
Still have trouble with your device? Contact Zyxel technology support team directly!Contact Zyxel Support