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How to turn on Remote Control for Zyxel to debug?
Please turn on the Remote Control(SSH) on Multy App >> Menu >> Settings >> Advanced Settings >> Remote Control(SSH)
Please also provide the WAN IP of the Multy system to the Zyxel Support Team on Multy App >> Primary Multy icon >> WAN IP.
Note, please make sure the WAN IP is a Public IP.
Still have trouble with your device? Contact Zyxel technology support team directly!Contact Zyxel Support