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How to fix the mobile network running in 3G service only?

Question

How to fix the mobile network running in 3G service only?

Answer

Some customer's device may locate in a 4G single week or unstable conneciton statas, in order to use mobile network they may need to force device use 3G service only. Please refer to follwing step to do cnfiguration.
 
1. Check current Network
 
Go to GUI > Monitor > LTE Modem Status, device is running in LTE status.
 
2. Go to GUI > Configuration > WAN > Network Scan > Network Type, and choose 3G only. Then click Apply.
 
3. Go to GUI > Monitor > LTE Modem Status, device is running in DC-HSDPA+ (3.5G) status now.
 



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LANGUAGE:
ARTICLE ID:017621
TYPE:General Info
FIRMWARE:V1.00(ABKQ.1)C0
VIEWS:36
VOTES:0
TECHNOLOGY:
MODEL:LTE3302-M432

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