Knowledge Base

Why portal page is automatically closed on Andriod Phone after passing authentication?

Question

When I connect to an SSID with Captive Portal and Promotion URL enabled, why the Promotion Page is automatically closed after popping up lasting for 1~3 seconds? 

Answer

The issue results from Android phone's system behaviour that the pop-up window will be auto-closed after device can access the Internet.
 
(The same issue also happens on the normal captive portal application)
 
For Andriod phone users, if they want to keep the redirect page, please open the browser manually to pass the portal authentication. This way the suuccess page won't be auto closed



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LANGUAGE:
ARTICLE ID:017567
TYPE:General Info
FIRMWARE:6.10c0
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TECHNOLOGY:
MODEL:NXC2500,NXC5500

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