Knowledge Base

The SBG can not login GUI and got error code 3.

Scenario

The SBG can not login GUI and got error code 3.

Error message :
Attention
ERROR CODE: 3

Your Wireless Router has encountered an Internet Connection error. Please click on the Restart Connection button to restart the WAN interface.
If the error code does not go away after restarting the WAN connection, please contact with your ISP to report the Error Code to resolve the issue.
Gateway IP Address: down

Step

This page shows up if the SBG loss internet connection and the browser cached this page.
We suggest the users may connect the WAN link back (if it was disconnected), or clear browser cache/ use incognito window. 

Verification

The example is using incognito windows.



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Question Profile

LANGUAGE:
ARTICLE ID:016634
TYPE:Troubleshooting
FIRMWARE:1.01 patch 6
VIEWS:1419
VOTES:10
TECHNOLOGY:
MODEL:SBG3300-N000,SBG3300-NB00,SBG3500-N000 (view more model name)

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