Knowledge Base

How can I check if DLNA server is not working?

Scenario

• DLNA client cannot find the media file from the DLNA server.

• DLNA client cannot play media file from DLNA server.

Step

1. Check the DLNA server Status.

The DLNA server should be enable.

If the DLNA server was not enable, please go to step 2.

If the DLNA server was already enable, then please go to step 3.
 
2. Enable DLNA server.
 
Please enable DLNA server, then please go to step 3.
 
 
3. Can the media files play success or not?
 

Play the media files at client side to see if it could be played successfully or not?

If DLNA client still cannot play media files, then please go to step 4.
 
4.  Check if the media formats were supported or not?

If the media formats are not supported, then please go to [OTHERS].

If the media formats are not supported, please check the below table for the support format. It is the definition from DLNA.

 
5. OTHERS
 
According to the DLNA CERTIFIED, there is the media file support format at each DLNA server.
 
If the media files also supported on DLNA server, then the client could play the media files.
 

Verification

When the configuration done, you can access the USB for your DLNA client.



YES NO

Please leave your comment:

SUBMIT

Question Profile

LANGUAGE:
ARTICLE ID:015923
TYPE:Troubleshooting
FIRMWARE:All
VIEWS:217
VOTES:0
TECHNOLOGY:
MODEL:NBG6616,NBG6617,NBG6815 (view more model name)

Still have trouble with your device? Contact Zyxel technology support team directly!

Contact Zyxel Support
Global / EN